Contact information

Store Name: Jollysale.com
Support Email: info@jollysale.com
Business Hours: Mon to Fri, 9:00 AM to 5:00 PM EST
Typical Reply Time: 24 to 48 business hours

Order Support

For questions about an existing order, please include your Order Number in the email subject line so we can locate your details faster.

If your item arrived damaged or defective, please contact us within 7 days of delivery and include clear photos or videos of the issue.

Returns

Please do not send any return without prior approval.

To request a return, email us at info@jollysale.com. If your return is approved, we will provide you with a Return Merchandise Authorization number along with the correct return address for your location.

Packages returned without an approved Return Merchandise Authorization number may be refused, lost, or become ineligible for a refund.